iCloud Backup payment

I'm trying to change the method of payment for my backup and it gives me the error messsage:

"This payment method can't be used with the iTunes Store. Try again using another payment method."

I'm putting in a MasterCard account number.

Please help.

iPhone XR, iOS 13

Posted on Dec 13, 2019 12:26 PM

Reply
1 reply
Sort By: 

Dec 17, 2019 8:46 AM in response to Tigers77

Hello Tigers77,


Thank you for using Apple Support Communities. It's my understanding that you're unable to use your credit or debit card as a payment method with your Apple ID. You've come to the right place! I'm happy to help.


If you haven't already, make sure that the billing address and expiration date for this payment method are correct.

Change, add, or remove Apple ID payment methods


If the issue persists, please contact Apple Support for further assistance.

Contact Apple Support


Have a nice day!

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iCloud Backup payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.