Previous 1 4 5 6 7 8 Next 212 Replies Latest reply: Jan 13, 2013 4:47 PM by LordSpanky Go to original post
  • FF118 Level 1 Level 1 (0 points)
    David is absolutely correct! The hard plastic areas inside the bumper mars the stainless finish in several spots. They are not scratches, but nonetheless, the nice brushed stainless band around the outside of the phone now has marks on it which I cannot remove, and it exactly what the case was supposed to help prevent in the first place. The marls appear in each are where there are buttons or openings for the headphone jack, and the speakers.
    For those of you who think David is making this up???? Try and rub a hard piece of plastic across the front of one of the stainless steel appliances in your house.
    I going to take my phone back to the apple store and request a replacement. They can't sell a case that actually marks up the phone instead of protecting it.
  • KC7GNM Level 4 Level 4 (2,735 points)
    Aldo_IceMan wrote:
    My god, people will use any excuse to return their iphone 4.

    Will Steve have to hold a press conference over this as well?

    I agree. People on here are very anal about their phones and to the point that if they get a scratch on it from their stupidity they want a new one. I think that should be covered like a broken screen on the warranty. Make them pay for it. Nothing is 100% scratch proof no matter what you do to protect it. What are you going to do when your non apple case scratches the phone?
  • KC7GNM Level 4 Level 4 (2,735 points)
    boone51 wrote:
    I also use the bumper. I ahven't seen any issues with scratches or imperfections with it yet. However, it's probably important that I mention that I have on teh side shields from Best Buy as well. They wrap plastic shield (Zagg) aroudn the metal band of the phone. I assume this is adding a nice layer of protection from any potential scratches the bumper might be trying to cause.

    The problem with that is the zagg side shields stretch the bumper near the hole for the headphones.
  • NBAKingzFan10 Level 1 Level 1 (0 points)
    FF118 wrote:
    For those of you who think David is making this up???? Try and rub a hard piece of plastic across the front of one of the stainless steel appliances in your house.
    I going to take my phone back to the apple store and request a replacement. They can't sell a case that actually marks up the phone instead of protecting it.


    I don't think he is lying, I just think a few scratches on a phone is a non-issue and definitely not a good reason to get a new phone. Next thing you know, people will want a free phone for dropping it themselves... oh wait! People already do that. Just goes to show, people will do anything to get something for nothing.

    Apple has never, ever, EVER been known for their amazing phone protection, so I don't know why anyone would even have contemplated getting a Bumper case, let alone use one. If the case marks your phone, then get a refund. If you got it free, then demand a new case. Aside from that, getting a new phone is a whole lot of something for absolutely nothing. The only reason you would even dare to demand a new phone is because Apple subsequently is the maker of both products; otherwise, you wouldn't ask for a new phone from Apple if your iFrogz case scratched your phone, would you? Of course not. You're demonizing and punishing a company all because they decided to try something new that didn't work out too well. This is why Apple hates it's consumers; they're a bunch of whiny b**** (not aimed at those reasonable enough to not complain about menial stuff).
  • KC7GNM Level 4 Level 4 (2,735 points)
    Dayvidpriddy wrote:
    Now who wants to tell me that I'm crazy again? I thought not! My phone didn't have a mark on it anywhere (remember I'm "anal")...I know what my phone looked like before I put the bumper on.

    I've decided to just live with it as the bumper covers the marks anyways, but everytime I take it off to give the front/back a good wipe there are more marks on the steel...another defective product from Apple!

    Love it! Also to the moronic nitwit (you know who you are) who attacked others on here who are complaining about cosmetic issues and you thinking we are stupid and cry babies...get a life bro! A case is not suppose to scratch a phone, it's suppose to protect it...what about that do you not understand? So what if the case is covering the scratch marks on the steel, what if I want to use my phone someday without the bumper? I'll have to do so with black marks/scratches all over the steel band. Also for resale purposes, etc...it's not cool! Are you seriously that stupid or did you just graduate from stupidist? If you bought a NEW car and it had scratches on a part of the car that wasn't seen unless you "opened it" would you still keep the car? Man suckers are born every second on here!

    P.S. For those asking "how can plastic scratch or mark up stainelss steel"...there are certain areas INSIDE the bumper that is sharp and those sharp points/edges are rubbing up against the steel when the bumper is put on the phone. It doesn't take a genius (no pun intended Apple) to figure out that is what's causing it! I tried sanding down the edges with a fingernail file but no go, I can't even get the **** file in the holes lol.

    EPIC FAIL APPLE...360 degrees! Btw...wonder why all the bumpers have been "unavailable" now for weeks? Figure it out lol...

    Apparently you have the marks where the holes are in the band for the speaker jack. Did you ever stop to think that dirt and other material may have gotten into that hole and it isn't really the bumper causing the marks? Would be nice if you posted a picture of the so called scratches you have.

    <Edited by Host>
  • KC7GNM Level 4 Level 4 (2,735 points)
    jangleton13 wrote:
    I have the speck case. It makes the iphone4 much bulkier however is a great design for this phone. It has a nice rubber lining that isnt capable of scratching the stainless "steel" band or the glass. I have dropped my phone twice and this case has done a great job protecting the phone. I am happy with it and will not be using the bumper.

    The bumper isn't capable either but if you get any dirt or specks of anything in there, and it will happen over time, it will scratch no matter what case you have on it.
  • KC7GNM Level 4 Level 4 (2,735 points)
    treyprice04 wrote:
    I dropped my phone on the concrete and it got 4 knicks in the metal band...I'd say that stuff isn't 4x as strong as regular SS.

    Good grief. You dropped it on concrete and expect it to not take any damage at all? Apparently you think apple invented a force field for the metal band and that nothing should be able to penetrate it.
  • Joe5150 Level 2 Level 2 (335 points)
    KC7GNM wrote:
    treyprice04 wrote:
    I dropped my phone on the concrete and it got 4 knicks in the metal band...I'd say that stuff isn't 4x as strong as regular SS.

    Good grief. You dropped it on concrete and expect it to not take any damage at all? Apparently you think apple invented a force field for the metal band and that nothing should be able to penetrate it.


    I think there called deflector shields on Star Trek, but they were powered by dilithium crystals. Not a lithium ion battery, Apple is evil. I want my money back.
  • J D Knight III Level 4 Level 4 (3,415 points)
    Dayvidpriddy wrote:
    Uhm no lol. Rub your finder around the inside of the bumper...there are areas of hard plastic. There is/was no debris inside the housing before I put it on the phone. Please don't insult my intelligence.

    I'm sure nobody was trying to insult you. Any case, hard or soft has a chance to allow dust and dirt particles to work its way inside your case while in your pocket or sitting out on a table. I wipe my 3G and the case every time I put it together and find that it gets scratches as well. If you are using the bumpers all of the time, then it really is only a concern if you are reselling your phone. If that is the case.. include the bumper!
  • stevenaquino Level 1 Level 1 (15 points)
    I've had my Bumper since I got my phone at the beginning of July. It works well for me, but I have noticed when the Bumper off to dock at night, it leaves "smudges" on the stainless steel band. A few quick wipes and it's all good again, but I'm curious as to why this happens. I haven't noticed any debris or anything on the inside of the Bumper. In any case, I ordered a iSkin Solo case last week and it should arrive in the next few days.

    Steven
  • Damian007 Level 1 Level 1 (0 points)
    Ohhh! No! I took my bumper off and found a little hole in the stainless steel band.
    It's right next to where the sim goes in. What can I do?
    I'm taking it back to Apple and see if I can get new phone.

    Next thing you'll know I'll have a scratch from the bumper.
  • msq882006 Level 1 Level 1 (0 points)
    I've had my bumper since launch when I purchased my iPhone and I too have scratches all along the outer metal band of my iPhone 4. If you look inside the case, you can see the ares on the hard plastic interior that are scratching the case. I think Apple really dropped the ball on quality control here both on the iPhone itself that we should even have to have a case to receive signal to begin with and that their cases are of such poor design.
  • pdscott Level 1 Level 1 (0 points)
    Firstly, I don't have an iPhone 4 yet (or the free bumper) - getting it in the next few weeks. But after reading this thread, I feel that I need to point something out. I was lead to believe that Apple are giving out the bumper to help prevent the death grip issue, not to protect the phone, so is it any surprise that it doesn't actually protect the phone. This seems to be a bit of overkill in terms of complaints. First people complain that if they don't use a case their signal drops (I know that the recent OS update is supposed to fix the mis-reporting issue) - it's a very expensive piece of kit, why wouldn't you put it in a case - so no real problem there. Apple kindly dish out a bumper to help with this issue and now people are moaning that it's not protecting their phone.

    I realise it's annoying that it's marking your phones, but it was never designed for protection. Remember when people complained about the original iPod nano...apple provided a case to help protect from scratches, but at the end of the day if people chuck their phone in their pocket or bag, then it won't be protected, no matter whether it's in a case or not. I think that Apple are trying to help and getting punched in the face for it. I'm not a fanboy....**** I use a PC!

    Bottom line: protect your phone with a case designed for that purpose, if such a thing exists, or lock it away in a safe and don't touch it!.
  • hattori Level 1 Level 1 (0 points)
    Prior to the release of iPhone 4 and for the first few weeks of it's launch, the bumper was very much promoted as a protection solution for it.
  • pdscott Level 1 Level 1 (0 points)
    My apologies, I didn't realise that the bumper was sold as a protective solution before the death grip issue took over. Thanks for correcting me.
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