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Random Prompt for password for an account I dont know

Hi, just recently updated to 13.3 on my iphone 11 pro, now for some reason I am being prompted for a password for an apple ID i dont know - anyone else experiencing something similar. The phone is about a week old.


iPhone 11 Pro

Posted on Dec 13, 2019 4:01 PM

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Posted on Dec 13, 2019 4:17 PM

If you purchased the phone as a new phone, you are entitled to 90 days of telephone support from Apple. Try contacting them.


Apple Support Contact


Work through the screens to get an email or chat option.


Apple Support by e-mail or chat

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Random Prompt for password for an account I dont know

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