Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can I return iPad to change it for another color?

I purchased ipad 7th on Dec 03, 2019, Silver Color ipad 7th Genration. Can i return this ipad and change the black color ipad. can u tell me the procedure and cost?



[Re-Titled by Moderator]

iPad, iOS 13

Posted on Dec 13, 2019 8:41 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2019 9:58 PM

If you purchased this iPad from Apple, you have 14 days from the date of purchase to return for any reason.

You should be able to simply exchange your current silver iPad for the space gray model, instead.

8 replies
Sort By: 
Question marked as Top-ranking reply

Dec 13, 2019 9:58 PM in response to sarziz

If you purchased this iPad from Apple, you have 14 days from the date of purchase to return for any reason.

You should be able to simply exchange your current silver iPad for the space gray model, instead.

Reply

Dec 14, 2019 3:53 AM in response to sarziz

There should be no additional cost. You have a 14-day return period. You are still within 14 days. Go to the Apple Store where you bought the device, also bring your reciept / proof of purchase and they should give you a full refund. Then you can use this refund to get the same iPad in a different color.


I would do it today, your return period ends on the 17th of December.

Reply

Dec 14, 2019 10:11 AM in response to sarziz

Try to refund it without your reciept. Every Apple Store will give you a reciept, either printed or they send it to your per mail. They may ask for it though.

Reply

Can I return iPad to change it for another color?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.