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NamChu94 Author

Level 1

4 points

I cannot change/reset my security questions

Hi everyone,

How can I change/reset my security questions if I receive this message from Apple: "We don’t have sufficient information to reset your security questions".

Thanks for your help.

Cheers!

iPhone 11 Pro Max, iOS 13

Posted on Dec 13, 2019 9:58 PM

Top-ranking reply

Niel

Level 10

733,403 points

Posted on Dec 13, 2019 10:07 PM

You need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.

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I cannot change/reset my security questions

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