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After iOS 13.3 update No Caller ID

Is there a fix for no caller ID?


Thank you

Posted on Dec 14, 2019 7:33 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2019 2:37 PM

Hello Mojave1, 


Thanks for reaching out to the Apple Support Communities! From your message it sounds like you're not seeing caller ID information for your incoming callers since updating to iOS 13.3.


If this is correct, begin by checking for any updates to your carrier settings on your iPhone. To do this, connect your iPhone to a Wi-Fi or cellular network, then follow the steps in this article: Update your carrier settings on your iPhone or iPad.


Next, verify that the Language and Region setting on your iPhone is still correct. You'll go to Settings > General > Language & Region to verify this. 


If the issue persists, Contact Apple Support for more assistance.


All the best.

3 replies
Question marked as Top-ranking reply

Dec 17, 2019 2:37 PM in response to Mojave1

Hello Mojave1, 


Thanks for reaching out to the Apple Support Communities! From your message it sounds like you're not seeing caller ID information for your incoming callers since updating to iOS 13.3.


If this is correct, begin by checking for any updates to your carrier settings on your iPhone. To do this, connect your iPhone to a Wi-Fi or cellular network, then follow the steps in this article: Update your carrier settings on your iPhone or iPad.


Next, verify that the Language and Region setting on your iPhone is still correct. You'll go to Settings > General > Language & Region to verify this. 


If the issue persists, Contact Apple Support for more assistance.


All the best.

After iOS 13.3 update No Caller ID

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