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Level 1

4 points

RESET IPAD

HOW CAN I DO A RESET ON MY IPAD WHEN HOLDING BOTH BUTTONS I GET THE APPLE LOGO I KEEP HOLDING IT BUT ITUNES LOGO DOES NOT POP UP ON SCREEN

iPad, iOS 13

Posted on Dec 14, 2019 7:33 AM

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Top-ranking reply

Level 10

103,389 points

Posted on Dec 14, 2019 5:38 PM

Hello,

Please refer to the following Apple Support document.

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