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Touchbar volume and brightness scroll not working

How do we fix the touchbar scroll functionality when changing the brightness and volume?


When i change volume or brightness I used to just click the volume/brightness and scroll left and right. now i click to click/touch to change volumes and brightness each time to change it. This happened after the 10.15.2 update. hope thats clear.


Do i need to change a setting?

MacBook Pro 13", macOS 10.15

Posted on Dec 14, 2019 7:58 AM

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3 replies

Dec 17, 2019 3:53 PM in response to CalebBrian

Hey CalebBrian,


Thanks for the video, that definitely helped me out. At this point, the next step to try would be to reset the SMC.


Try each of these steps in this order before you reset the SMC. Test the issue after each step to see if the issue still occurs.


  • If your Mac isn't responding, press and hold the power button until it shuts down. You'll lose unsaved work in any open applications. Then press the power button again to turn on your Mac.
  • Press Command-Option-Escape to force quit any application that's not responding. (On some keyboards, the Option key is also labeled Alt.)
  • Put your Mac to sleep by choosing Apple () menu > Sleep. Wake the computer after it's gone to sleep.
  • Restart your Mac by choosing Apple menu > Restart.
  • Shut down your Mac by choosing Apple menu > Shut Down, then press the power button again to turn on your Mac.


If the issue still isn't resolved, follow these steps to reset the SMC: How to reset the SMC on your Mac

Dec 17, 2019 2:55 PM in response to CalebBrian

Hi CalebBrian,


You're in the right place to find the answers you need! I want to make sure you have all the information and details that are needed for using the Touch Bar on your Mac.


Check out this link to learn more about the Touch Bar basics: Use the Touch Bar on Mac


This link will include all the details you need for changing your Touch Bar preferences, along with information on how to customize your Touch Bar.


I thank you for all your time, and hope that you have a great rest of your day!

Touchbar volume and brightness scroll not working

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