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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello,
I went to the US a while ago, changed address and used an american card on my apple ID. I came back home and I am unable to change countries (option is greyed out) and can’t enter a new visa card
so i’m technically unavailable to download apps or make any purchases
please help!
iPhone 7, iOS 13
Thank you Eric.
you got it right, unexpired canceled subscription and the american card balance is not zero, and i got rid of the card (it was prepaid and i dont need it anymore) and i am unable to add my own.
i sent itunes an email, i hope they can reset it in a way.
thanks again!
Thank you Eric.
you got it right, unexpired canceled subscription and the american card balance is not zero, and i got rid of the card (it was prepaid and i dont need it anymore) and i am unable to add my own.
i sent itunes an email, i hope they can reset it in a way.
thanks again!
You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.
Purchases - View, change, or cancel your subscriptions
Purchases - Subscriptions not billed through Apple
Region - Change your iTunes Store, iBooks Store, or App Store country or region
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
You are welcome.
Apple ID change country
