Apple Event: May 7th at 7 am PT

> Add to your calendar

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ksenia8_8 Author

Level 1

4 points

iTunes withdraws money without subscription

iTunes withdraws funds from my card, although this program is not even installed, I also did not subscribe or make a purchase. Help solve this problem and give me money back

iPhone 6s, iOS 12

Posted on Dec 14, 2019 9:15 AM

Reply

Best reply

Level 10

468,975 points

Posted on Dec 14, 2019 9:23 AM

See the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

View in context

Similar questions

1 reply

Best reply

Level 10

468,975 points

Dec 14, 2019 9:23 AM in response to Ksenia8_8

See the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

Reply

iTunes withdraws money without subscription

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up