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Entering a valid phone number

Hi there, I am trying to update my ID with payment details but it is not accepting my mobile number. I just keep getting a pop up that says 'please enter a valid phone number'. I have tried putting the call code in the main box and also without it but nothing seems to be working. Can you please help me fix this? Thank you, Brogan.

MacBook Air 13", macOS 10.13

Posted on Dec 14, 2019 6:38 PM

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Question marked as Top-ranking reply

Posted on Dec 14, 2019 8:36 PM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

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Entering a valid phone number

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