why does my phone start reconnecting in the middle of my facetimes?

Hello melina54,

I understand your iPhone is reconnecting to FaceTime calls during the middle of your call. FaceTime is a great app to use for keeping in touch with friends and family, so I can certainly understand reaching out for help when it isn't working like you expect it to. I'm happy to help you resolve this.

The best first step is to make sure that you and the other person you're calling have both updated your devices to the most recent versions available for them. This will help ensure FaceTime works as smoothly as possible. Here's how to update: Update your iPhone, iPad, or iPod touch. When your FaceTime call drops and starts reconnecting, are you usually connected to Wi-Fi or are you using cellular data? Try testing with Wi-Fi if it's been happening with cellular data, and vice versa. If it happens when connected to Wi-Fi, try a different Wi-Fi connection. The following support article explains how your data connection can affect your FaceTime call: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch.

"If you have connection or sound quality issues with FaceTime

If your cellular connection or Wi-Fi network are running slow, or other users are streaming audio or video on the same Wi-Fi network, you might have these issues:

• Connection alerts or unable to connect
• Choppy video calls
• Black screen
• Dropped calls

Make sure that both you and the person that you're calling are using a fast Wi-Fi or cellular connection. If you’re using Wi-Fi, FaceTime requires a broadband connection."

Thanks for using Apple Support Communities. Respond back with more details about which type of connection you're using if you need further support with this issue.

Take care.