Scratched Screen iPhone 11
Any recourse on a scratched screen? I’ve had my phone for one week and I just noticed multiple smudges and light scratches? I’m dismayed and disappointed in the product.
iPhone 11, iOS 13
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Any recourse on a scratched screen? I’ve had my phone for one week and I just noticed multiple smudges and light scratches? I’m dismayed and disappointed in the product.
iPhone 11, iOS 13
I have had mine for three weeks and have scratches on my phone as well. I put a case on it immediately but that did not prevent my iPhone 11 from getting scratched. I have owned numerous iPhones and have never had this problem. I just upgraded from my iPhone 6 Plus that I had for 3 1/2 years. I keep reading that if you want a more shatter resistant screen you unfortunately are going to have a screen that scratches easier. My 6 plus had absolutely no scratches. I have dropped my 6 plus so many times. Down flights of stairs, on gravel and concrete. Guess what? Not one scratch nor did the glass shatter. I am also very disappointed. The glass should not scratch this easily.
Cosmetic damage is not covered by the standard warranty.
The phone has been in my pocket and not dropped in my one week of ownership. I’ve been an exclusive Apple customer for decades and this is a dealbreaker for me going forward.
Before my new iPhone arrives I get the case for it. As soon as the iPhone comes out of Apple packaging it goes in the case.
Same here, before I even left the store with my XR, I had them apply a screen protector. I then got a case for it too. No matter how hard they say the glass is, it can still get damaged.
Scratched Screen iPhone 11