Restore data and repair an un-bootable Macintosh HD startup disk
my computer does not boot up. It fails with error: macOS could not be installed on your computer; undefined error 0. I tried all the below options that I found on internet, but none worked for one reason or another:
- restart installation from the top menu option using a macOS version (10.13.6) found on Macintosh HD. Upon restarted, it fails with the same error message as before.
- restart but press command-R option to enter recovery mode. With this, I tried to reinstall MacOS but it does not show Macintosh HD as installation disk. The only disk that shows up is the recovery disk, which shows up as encrypted.
So my question is: how do I repair my Macintosh HD startup disk without loosing my existing data. For now, I am currently installing Mac OS on an external hard drive and hoping that once I am able to boot from external HD, I should be able to access my existing data and back it up on the external drive.
i would appreciate any help on my question. Thanks.
MacBook Pro 13", 10.13