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I can’t get in touch with previous owners

I purchased a used iPhone off OfferUp. Previous owners didn’t erase/reset the phone so I’m unable to unlock or use it. What do I do?

iPhone 8

Posted on Dec 16, 2019 5:32 AM

Reply
Question marked as Apple recommended

Contact the person you bought it from.

There is no way to bypass the activation lock.

Only the owner of the account used to lock it can remove the lock.

Posted on Dec 16, 2019 5:39 AM

2 replies

I can’t get in touch with previous owners

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