My son has locked out his phone. It says iphone is disabled what is my next step?

How to undisabled my son iphone 7 ?


Posted on Dec 16, 2019 12:15 PM

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Question marked as Top-ranking reply

Posted on Dec 16, 2019 12:50 PM

Begin here, https://support.apple.com/en-us/HT204306


If it has just been disabled once, it should give you a time limit. From there, wait out the time limit and re-enter the passcode correctly. If you enter incorrectly, it will disable the iPhone again for a longer period of time.


If you permanently disable the iPhone, or can not get in, plug your device into iTunes and reset the device. This can be done through a backup or set up as a new iPhone.

2 replies
Question marked as Top-ranking reply

Dec 16, 2019 12:50 PM in response to earl122

Begin here, https://support.apple.com/en-us/HT204306


If it has just been disabled once, it should give you a time limit. From there, wait out the time limit and re-enter the passcode correctly. If you enter incorrectly, it will disable the iPhone again for a longer period of time.


If you permanently disable the iPhone, or can not get in, plug your device into iTunes and reset the device. This can be done through a backup or set up as a new iPhone.

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My son has locked out his phone. It says iphone is disabled what is my next step?

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