My new Apple TV is not working win you turn it on Half the screen is green and the rest is messed up to

When I turn on the Apple TV half the screen is green the other half is icons and nothing else works

Apple TV 4, tvOS 13

Posted on Dec 16, 2019 4:00 PM

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Question marked as Top-ranking reply

Posted on Dec 16, 2019 4:37 PM

Hello,


Try unplugging the HDMI lead from the back of your Apple TV and TV then plug it back in. You may also want to try plugging the HDMI lead into another HDMI port on your TV.

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My new Apple TV is not working win you turn it on Half the screen is green and the rest is messed up to

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