How to restore the iPhone 8 Plus that has been disabled
I forgot my passcode and the unit has now been disabled. I tried following the steps outlined on how to restore the unit using iTunes. After several attempts, the unit is still disabled. Wha
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According to Apple’s website, “If you've never synced with iTunes or set up Find My iPhone in iCloud, you'll need to use recovery mode to restore your device. This will erase the device and its passcode.” If this is you, grab your computer and make sure iTunes is downloaded on it.
- Plug your iPhone into your computer with your USB cable If it doesn't automatically, launch iTunes.
- From here, you’ll need to force restart your iPhone:
- For iPhone 6s or earlier, iPad, or iPod touch: Hold down the Sleep/Wake and Home buttons simultaneously. When you see the Apple logo on your screen, do not let go of the buttons. Keep holding both until your device enters Recovery Mode.
- For iPhone 7 or 7 Plus: Hold down your Sleep/Wake and Volume Down buttons at the same time. When you see the Apple logo on your screen, do not let go of the buttons. Keep holding both until your device enters Recovery Mode.
- For iPhone 8, 8 Plus, or X: Quickly press and release the Volume Up button, followed by the Volume Down button. Next press and hold the Side Button until your device enters Recovery Mode.
- Once your iPhone or iPad enters Recovery Mode, iTunes on your computer will present a box asking if you want to Restore or Update your device. Select Restore.
- It may take some time for your iPhone to download its restored iOS software. Give it up to fifteen minutes before retrying the steps above.
- Once your iPhone has been restored, it will start up like any new iPhone would. Follow the set up process. When it’s time to restore a backup, select the most recent backup you have, either from iTunes or via iCloud.