ECG isnt working

The ECG app is not available in your region...

What can i do??

i have new 5 series watch

Apple Watch

Posted on Dec 17, 2019 4:04 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2019 5:28 PM

Thanks for asking about the new ECG feature. 


Check here for availability in your region: ECG


ECG requires the following software: 


  • The iPhone must have iOS 12.1.1 or later installed
  • The Apple Watch must have watchOS 5.1.2 or later installed


For additional help with the ECG feature on your Apple Watch, take a look at these articles.


Heart rate notifications on your Apple Watch - Apple Support


Taking an ECG with the ECG app on Apple Watch Series 4 or later - Apple Support


If you have any other questions please reach out to our team here: https://apple.co/HeartFeatures. If you believe that you are experiencing a medical emergency, please dial your local emergency services.


Take care.

3 replies
Question marked as Top-ranking reply

Dec 18, 2019 5:28 PM in response to Mor699

Thanks for asking about the new ECG feature. 


Check here for availability in your region: ECG


ECG requires the following software: 


  • The iPhone must have iOS 12.1.1 or later installed
  • The Apple Watch must have watchOS 5.1.2 or later installed


For additional help with the ECG feature on your Apple Watch, take a look at these articles.


Heart rate notifications on your Apple Watch - Apple Support


Taking an ECG with the ECG app on Apple Watch Series 4 or later - Apple Support


If you have any other questions please reach out to our team here: https://apple.co/HeartFeatures. If you believe that you are experiencing a medical emergency, please dial your local emergency services.


Take care.

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ECG isnt working

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