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User profile for user: Tanglemead1
Tanglemead1 Author
User level: Level 1
4 points

I have received an e-mail stating Important information about your account

I opened the e-mail and it requested not only log in information but also to confirm my credit card details etc which made me suspicious.

The website is: - Apple <important@sihoh.com>

Is this correct or a scam?

iPhone 6s, iOS 13

Posted on Dec 17, 2019 4:10 AM

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
256,542 points

Posted on Dec 17, 2019 4:11 AM

  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store


https://support.apple.com/en-us/HT204759

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1 reply
Question marked as Best reply
User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
256,542 points

Dec 17, 2019 4:11 AM in response to Tanglemead1

  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store


https://support.apple.com/en-us/HT204759

Reply

I have received an e-mail stating Important information about your account

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