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App won’t open or close

I updated an app on my iPhone it tried to open but showed the company logo and then went to the screen showing all my apps. There is a blue dot in front of the title of the app. Every time I try to launch the app the logo comes up and it goes back to apps

iPhone XS Max, iOS 13

Posted on Dec 17, 2019 7:35 AM

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Question marked as Top-ranking reply

Posted on Dec 17, 2019 7:41 AM

Have you already tried to delete that app, then restart your iphone, then download/install that app again?

If this doesn't help, contact the app's support team and ask them.

Regards

Giulio

1 reply

App won’t open or close

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