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imessage randomly said its activating

my imessage will not let me log in to my apple id and underneath imessage it says “activating” and i’ve had this phone for 2 years (iphone 7) and this is the first time it’s done it. i have sms too and have restarted my phone. what can i do?

iPhone 7, iOS 13

Posted on Dec 17, 2019 8:51 AM

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Question marked as Best reply

Posted on Dec 17, 2019 9:52 AM

Messages - If you get an error when trying to activate iMessage or FaceTime


Messages Troubleshooting


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a forced restart.


Reset Device


If necessary


Hard reset



Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup



1 reply
Question marked as Best reply

Dec 17, 2019 9:52 AM in response to parker_needs_help

Messages - If you get an error when trying to activate iMessage or FaceTime


Messages Troubleshooting


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a forced restart.


Reset Device


If necessary


Hard reset



Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup



imessage randomly said its activating

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