I can see my subscriptions and have been able to click on them to cancel or change in the past....

However, when I go to click on the subscription I need to cancel (or any subscription for that matter) they won’t open so I can manage them. I have been known to buckle down security on purchases in the past and not realize how it will affect access/functionality of other areas, but I don’t think I did that. What would be causing this snafu? I need to cancel a subscription within the next day so I don’t get charged. Thanks!

iPad, iOS 12

Posted on Dec 17, 2019 9:39 AM

Reply
1 reply

Dec 20, 2019 8:02 AM in response to TJFozzie2

Hello TJFozzie2,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to cancel a subscription that is billed through your Apple ID. To help with this, please make sure you're following the steps in this Apple resource and then contact Apple if you need any further assistance.



View, change, or cancel your subscriptions

Contact Apple Support 



Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can see my subscriptions and have been able to click on them to cancel or change in the past....

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.