You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ragster80 Author

Level 1

4 points

IPhone is saying it is disabled

I had a new screen fitted to my iPhone 6 and when I got it back it says on the screen that it is disabled and connect to iTunes, how do I connect to it to iTunes when the phone won't do anything ,other then turn on and Off?

iPhone 6, iOS 12

Posted on Dec 17, 2019 1:50 PM

Top-ranking reply

sberman

Level 10

268,365 points

Posted on Dec 17, 2019 2:15 PM

Ragster80 wrote:

I had a new screen fitted to my iPhone 6

Was this done at an Apple Store or Authorized Apple Service Center?

Yes. Return there and seek assistance.
No. You had an unauthorized repair performed. Apple will no longer be able to help with this device.

View in context

IPhone is saying it is disabled

Similar questions