IPhone is saying it is disabled

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Level 1

4 points

IPhone is saying it is disabled

I had a new screen fitted to my iPhone 6 and when I got it back it says on the screen that it is disabled and connect to iTunes, how do I connect to it to iTunes when the phone won't do anything ,other then turn on and Off?

iPhone 6, iOS 12

Posted on Dec 17, 2019 1:50 PM

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Answer 1

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sberman

Level 10

264,441 points

Dec 17, 2019 2:15 PM in response to Ragster80

Ragster80 wrote:

I had a new screen fitted to my iPhone 6

Was this done at an Apple Store or Authorized Apple Service Center?

Yes. Return there and seek assistance.
No. You had an unauthorized repair performed. Apple will no longer be able to help with this device.

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IPhone is saying it is disabled

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