Getting emails saying they have frozen my acct

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Level 1

12 points

Getting emails saying they have frozen my acct

I’m getting email supposedly from Apple saying my act was locked from apple. Here is the emails I'm getting: Dear C8****PXO,

You8350275r 83502757A83502757874pp83502757lTwFfmRGPXOxte835027578743 2FThr9ITwFfmRGPXOD 835027578743wTwFfmRGPXOxa2FThr9T78s 835027lockTwFfmeTwFfd due to sTwFfecuri2FThr9TtTwFfmyTwFfmR reTwFfmRGPXOaTwFfmsonTwFfmRs.

We2FThr9 haTwFfv835027578e deTwFftec835027578743ted2FThr9T784HB a2FThr9T784HB 2FThsTwFfmRGPXOxtign-TwFfmRi2FThr9n TwFfmRGf83502757874r2FThr9T7o8350275m 8350an83502757874 u835027578743n8350275787kno835027578wn83502757 835027578743devTwFfmRGPXOxticTwFfmRGPXe a2FThr9T784HBnd a83502n 2FThu835027578nTwFfmRGPXOxusTwFfmRGPXOua8350275lTwFfmRGPX 2FThr9T7actiTwFfmRGPXOvTwFfmRGPXOxi2FThrty8350 2FThr9T784HBfro2FThrm y2FThr9To2FThr9T7urTwFfmRGPXOxaTwFfccoun83502757874t.

SincTwFfmRerTwFfmRGe8350275787l835027578y,835027578 ok I'm confused I copied this from t he email, it doesn't look anything like this

[Edited by Moderator]

Posted on Dec 17, 2019 1:52 PM

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Answer 1

Top-ranking reply

Eric Root

Level 10

685,215 points

Dec 17, 2019 1:54 PM in response to suzierue

Apple won't send you an email/text telling you your account is disabled/restricted or will be disabled/restricted. You will find out the next time you try to log in somewhere.

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .

The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams

Identifying legitimate emails from the iTunes Store

Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.

reportphishing@apple.com

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