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no internet connection for #images gifs

Hi! I can’t access gifs through message on iPhone X when using my mobile data. I’ve read multiple things about hashtagimages (#images) but I can not find this anywhere to switch on using data. How else can I get this to work? Below is an image of the error I get. Help!

iPhone X

Posted on Dec 17, 2019 5:34 PM

Reply
1 reply

Dec 20, 2019 1:40 PM in response to Lydla

Hello Lydla,


Thank you for using Apple Support Communities. I see that you're receiving a connection error when trying to use #images on your iPhone X. You've come to the right place! I'm happy to help.


If you haven't already, make sure you've got the latest version of iOS and updated carrier settings.

Update your iPhone, iPad, or iPod touch


Update your carrier settings on your iPhone or iPad


If the issue persists, restart your iPhone. Restarting can resolve many unexpected behaviors.

Restart your iPhone


Let us know the results. Does this occur on Wi-Fi networks? Please include additional error messages and any other troubleshooting steps you may have tried.


Have a nice day!

no internet connection for #images gifs

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