Hello Lydla,
Thank you for using Apple Support Communities. I see that you're receiving a connection error when trying to use #images on your iPhone X. You've come to the right place! I'm happy to help.
If you haven't already, make sure you've got the latest version of iOS and updated carrier settings.
Update your iPhone, iPad, or iPod touch
Update your carrier settings on your iPhone or iPad
If the issue persists, restart your iPhone. Restarting can resolve many unexpected behaviors.
Restart your iPhone
Let us know the results. Does this occur on Wi-Fi networks? Please include additional error messages and any other troubleshooting steps you may have tried.
Have a nice day!