Contacts Lost in Latest Update
Last night my phone updated to iOS 13.3 and now my contacts are gone. Anyone else have this problem and can I somehow restore them?
iPhone 6s, iOS 13
Last night my phone updated to iOS 13.3 and now my contacts are gone. Anyone else have this problem and can I somehow restore them?
iPhone 6s, iOS 13
How to get back missing contacts would depend on where they were stored.
Check if account you use to sync the contacts is enabled in Settings > Passwords & Accounts and "Contacts" option is toggled on.
In Contacts app, if you see "Groups" button in upper left corner, check if all groups (if any) are enabled.
If you use iCloud, to sync your contacts, check if they are also missing on iCloud.com and if yes, to restore your contacts setup to previous state follow the instructions found here: https://support.apple.com/en-ie/guide/icloud/mme6182cfc37/icloud
If you use other account to sync your contacts, check if they are missing on the server and if yes, then follow the instructions provided by whomever supports the account you use to restore your missing contacts.
If you do not use iCloud or other account to sync your contacts, and those missing contacts were stored locally on your device, you need to restore your device from the backup to restore your missing contacts.
How to get back missing contacts would depend on where they were stored.
Check if account you use to sync the contacts is enabled in Settings > Passwords & Accounts and "Contacts" option is toggled on.
In Contacts app, if you see "Groups" button in upper left corner, check if all groups (if any) are enabled.
If you use iCloud, to sync your contacts, check if they are also missing on iCloud.com and if yes, to restore your contacts setup to previous state follow the instructions found here: https://support.apple.com/en-ie/guide/icloud/mme6182cfc37/icloud
If you use other account to sync your contacts, check if they are missing on the server and if yes, then follow the instructions provided by whomever supports the account you use to restore your missing contacts.
If you do not use iCloud or other account to sync your contacts, and those missing contacts were stored locally on your device, you need to restore your device from the backup to restore your missing contacts.
Thanks. The "Contacts" option is toggled on in my phone. I use iCloud for my backup and my contacts are missing from there as well. The link that you sent directed me right to the "restore contacts link," but unfortunately I don't have an archive of m y contacts in iCloud. So I guess I'll just need to add them all back in. I very much appreciate your help though! Frustrating that this update did this.
Same- all my contacts are gone and swapped with my partners
I have exactly the same problem with an Iphone6s. Very frustrating indeed since I have lost all my buisiness contacts.
Contacts Lost in Latest Update