"If you don't get any options to verify your identity, you can't reset your security questions at this time."
Uhhhh... okay. Would be so great if next steps'd be provided for people in this category.
Uhhhh... okay. Would be so great if next steps'd be provided for people in this category.
contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Called support; spent 45 minutes on the phone. Was told that I should spend some time every day trying to remember my answers because, without them, I will not be able to access my account. This is despite the fact that I know my login and password.
"If you don't get any options to verify your identity, you can't reset your security questions at this time."