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Some of my messages come thru with no sound

I have an iPhone 8 and some of my messages will make the sound I have a message but others come thru with no sound just shows I have a message on phone



[Re-Titled by Moderator]


iPhone 8

Posted on Dec 18, 2019 11:07 AM

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Question marked as Top-ranking reply

Posted on Dec 21, 2019 7:55 AM

Hi there, B-1932.


I see that some of the messages that arrive on your iPhone comes with a notification, some of them don't, and I'm glad to help.


Use Messages on your iPhone, iPad, or iPod touch -- This article provides the information and steps that you need under "Turn on Hide alerts". The next time you receive a message without a notification, check the message to see if you have "Hide Alerts" on. You can also look at your message list to see if any of them show a crescent moon. You're hiding alerts on that one.


Take care.

3 replies
Question marked as Top-ranking reply

Dec 21, 2019 7:55 AM in response to B-1932

Hi there, B-1932.


I see that some of the messages that arrive on your iPhone comes with a notification, some of them don't, and I'm glad to help.


Use Messages on your iPhone, iPad, or iPod touch -- This article provides the information and steps that you need under "Turn on Hide alerts". The next time you receive a message without a notification, check the message to see if you have "Hide Alerts" on. You can also look at your message list to see if any of them show a crescent moon. You're hiding alerts on that one.


Take care.

Some of my messages come thru with no sound

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