how to factory reset ipad that is activation locked, owner is deceased and was given to me to use in my classroom but I have no idea how i can use it. the technology department here is no help.
iPad, iOS 13
Unless someone from the decedent’s family knows their Apple ID and password then there is nothing that can be done with that device. The activation lock is meant to be a theft deterrent system so there is no user work around
How to request access to a deceased family member's Apple accounts - Apple Support provides some information for you.
Although you are not specifically asking for access to the decedents account, the same policy will apply for removal of the Activation Lock on that device.
how to factory reset ipad that is activation locked, owner is deceased
