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how to factory reset ipad that is activation locked, owner is deceased

how to factory reset ipad that is activation locked, owner is deceased and was given to me to use in my classroom but I have no idea how i can use it. the technology department here is no help.

iPad, iOS 13

Posted on Dec 18, 2019 6:15 PM

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Question marked as Top-ranking reply

Posted on Dec 18, 2019 6:22 PM

How to request access to a deceased family member's Apple accounts - Apple Support provides some information for you.


Although you are not specifically asking for access to the decedents account, the same policy will apply for removal of the Activation Lock on that device.

2 replies

how to factory reset ipad that is activation locked, owner is deceased

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