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I need a refund for a purchase I have not made!

How do I get a refund?

iPhone XR

Posted on Dec 19, 2019 7:29 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2019 7:55 AM

Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide





1 reply
Question marked as Top-ranking reply

Dec 19, 2019 7:55 AM in response to qyshuntra

Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide





I need a refund for a purchase I have not made!

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