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qyshuntra Author

Level 1

4 points

I need a refund for a purchase I have not made!

How do I get a refund?

iPhone XR

Posted on Dec 19, 2019 7:29 AM

Top-ranking reply

Eric Root

Level 10

684,675 points

Posted on Dec 19, 2019 7:55 AM

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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I need a refund for a purchase I have not made!

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