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AirPods silicone tip issues

Has anyone had the issue of one of the tips only staying attached on half of one? My left side will not stay completely attached.

Posted on Dec 20, 2019 5:32 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 22, 2019 8:09 PM

Hello Idiocracyofapple,


Thanks for posting to the Apple Support Communities. I understand the ear tips are not staying completely connected and will do what I can to help.


Try testing with the other ear tips or making sure they are the proper fit: Choose your AirPods Pro ear tips and use the Ear Tip Fit Test


If you feel it there might be an issue with the ear tip itself, you can look into repair options: AirPods Repair - Official Apple Support


Thanks.

2 replies
Question marked as Top-ranking reply

Dec 22, 2019 8:09 PM in response to Idiocracyofapple

Hello Idiocracyofapple,


Thanks for posting to the Apple Support Communities. I understand the ear tips are not staying completely connected and will do what I can to help.


Try testing with the other ear tips or making sure they are the proper fit: Choose your AirPods Pro ear tips and use the Ear Tip Fit Test


If you feel it there might be an issue with the ear tip itself, you can look into repair options: AirPods Repair - Official Apple Support


Thanks.

AirPods silicone tip issues

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