Why can’t I record screen on iPhone 8 Plus IOS13.3? Help!

Help me record my screen on my iPhone 8 Plus IOS13.3. I follow instructions but it still doesn’t work. The screen record icon is grayed out and inactive.

iPhone 8 Plus

Posted on Dec 20, 2019 10:20 AM

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2 replies

Dec 23, 2019 7:49 AM in response to stefan283

Hi stefan283,


Thank you for using the Apple Support Communities! I understand you are unable to record the screen on your iPhone 8 Plus. I am happy to help out.


You'll find the steps on how to record the screen on your iPhone, just to make sure you are taking the right steps: How to record the screen on your iPhone, iPad, or iPod touch - Apple Support. Please note, some applications may not allow you to record your screen while the app is actively being used.


If the screen recording button is greyed out in Control Center, even when you just trying to record navigating through your device menu only, please try restarting your device: Restart your iPhone, iPad, or iPod touch - Apple Support.


If you need continued support, reply back with an update on your issue.



Best regards.


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Why can’t I record screen on iPhone 8 Plus IOS13.3? Help!

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