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Account disabled?

When I want to download a new app, I get this message: Your account has been disabled in the app store and itunes. What am I to do? Help, please.

iPhone 7, iOS 13

Posted on Dec 20, 2019 11:39 AM

Top-ranking reply

Level 10

104,767 points

Posted on Dec 20, 2019 11:41 AM

"When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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