Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

iPad is Disabled - Connect to iTunes

upon bootup is disabled connect to itunes. Problems is when it's plugged into my MacBook Air, my computer doesn't recognize the devise.

iPad (6th gen) WiFi

Posted on Dec 20, 2019 4:25 PM

Reply

Top-ranking reply

Level 10

103,389 points

Posted on Dec 20, 2019 4:46 PM

Hello,

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

103,389 points

Dec 20, 2019 4:46 PM in response to joycham

Hello,

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Reply

iPad is Disabled - Connect to iTunes

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up