HP Printers - HP Easy Scan Is Not Currently Supported in macOS Catalina

mustichoose Said:

”The HP support site says "HP Printers - HP Easy Scan Is Not Currently Supported in macOS Catalina" and this has been the case 4 6 weeks! Any ideas? Thanks”

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Take this up with HP:

Try this link, found directly on HP’s domain:

• HP Printers - HP Easy Scan Is Not Currently Supported in macOS Catalina - HP Support

Use the “Contact Us” link, on the bottom-right, if need be.

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For Reference:

Found by Googling this:

”HP Printers - HP Easy Scan Is Not Currently Supported in macOS Catalina” site:support.hp.com

That is really a question for HP since they make the product, the software and drivers.

What printer/ scanner do you have, if so type in the make and model into a search engine followed by the words drive Mac.

In the resultants choose the one that takes you to the HP support website for your product.

Have you tried using Image Capture, which is in your Applications folder.

You could also try resetting the printing system, follow this link, If you can't print from your Mac or iOS device – Apple Support

scroll down to Reset the printing system.

I am on Catalina and have an HP printer/ scanner that is 12 years old and scans and prints as it has done through

all versions of Mac OSX Tiger- El Capitan and macOS Sierra up to Catalina.

I have a HP 6958 that is maybe 2 years old and have also updated to macOS Catalina. I spent most of the evening trying to fix the problem only to find out it was the update that caused the problem. I think what mustichoose was asking is when is it going to be fixed? If Apple made printers, I could understand this being a question just for HP. HP has stated that they are actively working to restore complete functionality. Apple broke it and they should share the responsibility of fixing it and let us know of the problem so we don't waste our time.

No it is entirely an issue for HP to sort out, Apple gives ample notice to developers of their intentions for the next version of macOS. It is therefore up to the providers of hardware/ software to ensure its hardware and software complies with the new instructions. Think of the thousands of printers, scanners, tablets and many, many other peripherals and all the software and drivers that run them, then it is impossible for Apple to buy and test every product to be compliant with their OS.

If developers and manufacturers want mac owners to buy and use their products then it is up to them to provide driver and software support for a reasonable period of time before they deem that product redundant in new OS's and want to get you to buy a new product.

When Apple release a new OS too many people hastily download and install it without researching if there may be negative impacts on their own productivity, this was especially true with Catalina and the withdrawal of 32bit app compatibility.

It is always recommended in these communities to do your research first, to check that your third party apps will continue to work with the new OS and to check that any printers/ scanners etc have updated drivers and software.

It is after all your mac and your responsibility.

I bought a Mac cause I didn't want to be an IT guy. I've owned my Mac for 23 months and has been great up until now. I did get complacent and It won't happen again. I just bought a USB Superdrive (Apple peripheral device) and will be taking it back because it isn't fully functional because of the latest Apple update. I don't think that it is my responsibility to make it work. Thanks and have a Merry Christmas.