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Level 1

4 points

Cracked screen

my iphone 11’s second camera has shattered for no reason. i just had my phone in my back pocket and took it out to take a picture and it was broke.

iPhone 11, iOS 13

Posted on Dec 21, 2019 6:35 AM

Top-ranking reply

Level 10

120,788 points

Posted on Dec 21, 2019 6:38 AM

Make a genius bar appointment with Apple for an evaluation.

They have diagnostic tools and can tell you what options you have.

Note: There's no warranty for user damages.

If you have Apple Care +, you pay a small fee.

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