Why can't I upgrade my iMac to Catalina? The option does not show up in my System Preferences, which says my software is up to date. I am running Mojave 10.14.6. My iMac is from late 2013,
iMac Line (2012 and Later)
Thats a bit strange, your mac with Mojave should let you upgrade that way
Here is how it should work:
How to update the software on your Mac - Apple Support
But you can still follow this article to download it from the app store:
Thats interesting, I would advice you to try the step dialabrain gave you first.
And try again,
If that does not work
You can use internet recovery to install Catalina
This will not delete your files, but a backup is allways recomended whenever you do any large changes with your mac.
Back up your Mac with Time Machine - Apple Support
How to reinstall macOS from macOS Recovery - Apple Support
Option-⌘-R
Upgrade to the latest macOS that is compatible with your Mac.
Run this command in the terminal and then reopen System Preferences > Software Update.
sudo softwareupdate --reset-ignored
When I go to the App store, find Catalina, and then click on Get. I receive the following message.
Yes, this did work. Thank you!
Why can't I upgrade my iMac to Catalina? The option does not show up in my System Preferences, which says my software is up to date. I am running Mojave 10.14.6. My iMac is from late 2013.