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Forgot the security questions

Hello People

I’ve forgotten my security questions and I would like to create new ones but the issue is that they ask me every time to answer the security questions otherwise it tells no enough information is added to reset the security questions!

anyone can help with that !


Thanks

iPad mini 4, iOS 12

Posted on Dec 22, 2019 1:04 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 22, 2019 3:23 AM

See if you can reset them : If you forgot the answers to your Apple ID security questions


If you can’t reset them yourself you could try contacting Support in the country where you live (and which is therefore the country on your account) and see if they can reset them for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on ‘Get support’)


But Support might not be able to reset them for you, from Security and your Apple ID : ‘Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.

1 reply
Question marked as Top-ranking reply

Dec 22, 2019 3:23 AM in response to Mai891

See if you can reset them : If you forgot the answers to your Apple ID security questions


If you can’t reset them yourself you could try contacting Support in the country where you live (and which is therefore the country on your account) and see if they can reset them for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on ‘Get support’)


But Support might not be able to reset them for you, from Security and your Apple ID : ‘Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.

Forgot the security questions

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