iPhone Screen mirroring on Mac
I am unable to mirror my iPhone SE iOS 13.3 and iPad Pro iPadOS 13.2 using QuickTime Player version 10.15 (1015.2.1)
iPhone SE - The error on the Screen is A popup window "operation could not be Completed". QuickTime Player Quits
iPad - No error is displayed but a blank black screen
Where as my iPhone 6 with iOS 12.4.4 is able to mirror the iPhone 6 screen with ease.
MacBook Air 13", macOS 10.15
Hello SravanKrA,
Thanks for reaching out to the Apple Support Communities! I understand you're having trouble recording a movie in QuickTime where the screen of your iPhone SE or iPad Pro is the video source.
You haven't mentioned any troubleshooting steps that you have tried up to this point. Begin with the following:
1 - Quit all apps that you have open on your Mac. If any will not quit, follow these steps to force it to quit: How to force an app to quit on your Mac.
2 - Restart your Mac: Go to the Apple menu in the top left corner of your screen > Restart.
3 - Restart your iPhone following these steps: Restart your iPhone
4 - Restart your iPad with these steps: Restart your iPad
5 - Verify that you're following the steps under, "Use an iPhone, iPad, or iPod touch connected to your Mac," from this page of the QuickTime Player User Guide: Record a movie in QuickTime Player on Mac.
6 - If the issue persists with the iPhone SE and iPad Pro, create a new user and test it out again. This article will show you how: How to test an issue in another user account on your Mac.
Cheers!
Thanks a lot for your support. Restart of Devices, Force Quitting Apps & Unplugging and Plugging devices did not help. However
What helped me later was I ejected all my devices one by one from Finder, Music and Apple TV and Unplugged all Devices and then reconnected my devices and it worked great and it has been working fine since then.
Every time it gets stuck I simply eject the devices and reconnect.
Thank you so much for reaching out and helping me out.
Hi SravanKrA,
Glad to hear that you were able to resolve the issue. Thanks for including the steps you took which resolved it.
Enjoy your day!
QuickTime Player Issue
