Apple Account
My account was disabled? Why? And how can I enable it again?
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My account was disabled? Why? And how can I enable it again?
If this is in the iTunes/App Store, see the 3rd link.
Apple ID is locked or disabled
If you have changed your ID or password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support
Apple ID disabled - Your account has been disabled in the App Store and iTunes
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
If this is in the iTunes/App Store, see the 3rd link.
Apple ID is locked or disabled
If you have changed your ID or password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support
Apple ID disabled - Your account has been disabled in the App Store and iTunes
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Apple Account