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Unauthorized Purchase

I received an email about an unauthorized purchase to my Apple ITunes Account for a Tinder Plus app that was in the amount of $19.99 can you please remove this from my account as we did not make this purchase .

Posted on Dec 22, 2019 3:07 PM

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Question marked as Top-ranking reply

Posted on Dec 22, 2019 3:10 PM

This is primarily a user-to-user support forum; other Apple users like you. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

2 replies
Question marked as Top-ranking reply

Dec 22, 2019 3:10 PM in response to simpsonlucianne

This is primarily a user-to-user support forum; other Apple users like you. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

Dec 22, 2019 3:19 PM in response to simpsonlucianne

simpsonlucianne:

"Unauthorized Purchase: I received an email about an unauthorized purchase to my Apple ITunes Account for a Tinder Plus app that was in the amount of $19.99 can you please remove this from my account as we did not make this purchase ."

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Report this to Apple: reportphishing@apple.com

If this ends up being a scam, forward the eMail to: reportphishing@apple.com


What to Modify:

Also, if this were me, I would most certainly consider modifying my login credentials: open a new eMail Address and use a new password. Enable Two-Factor Authentication, if not already used. Go Here: Two-factor authentication for Apple ID - Apple Support


Unauthorized Purchase

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