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JJJMelb Author

Level 1

4 points

My phone disconnects when I am trying to transfer my photos to my lap top. Does anyone know how to stop this from happening?

My phone disconnects when I am trying to transfer my photos to my lap top. It’s connected by lightning cable but always stops transferring my photos and says it’s disconnected. Thanks in advance.

Windows, Windows 6

Posted on Dec 22, 2019 11:34 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on Dec 22, 2019 11:37 PM

Connect iPhone to Computer / Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

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My phone disconnects when I am trying to transfer my photos to my lap top. Does anyone know how to stop this from happening?

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