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I cloud removal

How can I open my icloud account if I bought my iPhone as a second hand?

Posted on Dec 23, 2019 5:26 AM

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Question marked as Best reply

Posted on Dec 23, 2019 5:35 AM

As per the article https://support.apple.com/en-in/HT201441

If the previous owner isn't with you

If the previous owner isn't present, contact them and ask them to follow these steps:

  1. Sign in to iCloud.com with their Apple ID.
  2. Go to Find My iPhone.
  3. Click All Devices at the top of the screen.
  4. Select the device that you want to remove from iCloud.
  5. Click Erase [device]. Select Next until the device is erased. 
  6. Click Remove from Account.

After the previous owner removes the device from their account, turn off the device and then turn it back onto begin the setup process.

If the credentials are not with you or you have no contact information / whereabouts of the previous owner the device is useless .

1 reply
Question marked as Best reply

Dec 23, 2019 5:35 AM in response to xola130

As per the article https://support.apple.com/en-in/HT201441

If the previous owner isn't with you

If the previous owner isn't present, contact them and ask them to follow these steps:

  1. Sign in to iCloud.com with their Apple ID.
  2. Go to Find My iPhone.
  3. Click All Devices at the top of the screen.
  4. Select the device that you want to remove from iCloud.
  5. Click Erase [device]. Select Next until the device is erased. 
  6. Click Remove from Account.

After the previous owner removes the device from their account, turn off the device and then turn it back onto begin the setup process.

If the credentials are not with you or you have no contact information / whereabouts of the previous owner the device is useless .

I cloud removal

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