Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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iPhone Face ID not working

my Face ID doesn’t not work at all for my phone and it says my camera is covered? But I can take selfies normally on any app without any problem. Any software is all up to date. Should I bring it in?

iPhone X, iOS 13

Posted on Dec 23, 2019 8:59 AM

Reply
1 reply

Dec 23, 2019 9:11 AM in response to arlet259

You are not looking at Face ID there, you are working with something else. Does the iPhone unlock when you use Face ID? If this error is only when you are trying to use Memoji, then there may be a camera issue, but it is not Face ID. That would also be the case if you are able to take a selfie. It would seem it could be an issue with the Memoji controls. I suggest that you make a current backup of the iPhone, and then restore the iPhone to that backup.

iPhone Face ID not working

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