microsoft office subscription
Hey there, two months ago I`ve subscribed to a Microsoft Office 365 subscription from my Mac and I didn`t cancel in time(the trial was one month).
It is already the second month when it keeps renewing itself - I keep receive mails from Apple cause there`s a billing problem- “The charge for your subscription was declined by your Visa .... . To avoid losing access to your service, update your payment method.”
Yes, my card is nearly empty and I never used the product.
I`ve tried managing it both from my Microsoft account(where it was impossible to manage my subscription) and Apple account(where I did not seem to be subscribed to the yearly package.
Apple says that “If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. “- then why the billing?
What can I do to cancel my subscription once for all since it is this billed through Apple ?
Can someone help me understand &fix this mistake?:D
Thank you.
MacBook Pro 13", macOS 10.15
