What is error code 10 whilw I am trying to restore a locked I-Pad

What is error code 10 while I am trying to restore a locked I-Pad

iPad Pro, iOS 12

Posted on Dec 23, 2019 12:34 PM

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Question marked as Top-ranking reply

Posted on Dec 23, 2019 4:39 PM

Hi Steve,


If you see one of the errors below, you might have a hardware issue:


1, 3, 10, 11, 12, 13, 14, 16

20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56

1002, 1004, 1011, 1012, 1014, 1667, 1669

Here's what to check. Try again after each step:


If iTunes is already open, quit and reopen it.

Check your third-party security software.

Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your device.

Check for outdated or modified software.

If you still see the error, contact Apple Support.


https://support.apple.com/en-us/HT204770#hardware


https://support.apple.com/en-us/HT201210

1 reply
Question marked as Top-ranking reply

Dec 23, 2019 4:39 PM in response to Steve1938

Hi Steve,


If you see one of the errors below, you might have a hardware issue:


1, 3, 10, 11, 12, 13, 14, 16

20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56

1002, 1004, 1011, 1012, 1014, 1667, 1669

Here's what to check. Try again after each step:


If iTunes is already open, quit and reopen it.

Check your third-party security software.

Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your device.

Check for outdated or modified software.

If you still see the error, contact Apple Support.


https://support.apple.com/en-us/HT204770#hardware


https://support.apple.com/en-us/HT201210

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What is error code 10 whilw I am trying to restore a locked I-Pad

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