Siri on ios 13 says "to allow Web Search Content you ll have to change settings on your device"

Siri on ios 13 says "to allow Web Search Content you ll have to change settings on your device"

I 've tried restrictions for web search on Screen time but always have the same answer. I use iphone 11 pro.

iPhone 11 Pro, iOS 13

Posted on Dec 23, 2019 1:18 PM

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Question marked as Top-ranking reply

Posted on Jan 2, 2020 10:17 PM

I'm finally find a solution to my problem.

Siri can only search through Safari and not any other browser.

I had Safari deactivate through permissions on the past. When I activate it, Siri can now make a search.

4 replies

Dec 25, 2019 5:07 PM in response to yannios

Hi yannios,


Thanks for using Apple Support Communities. It sounds like you’re having trouble with Siri performing web searches. I’m happy to provide some steps that may help.


To start, I suggest making sure you’re running the latest iOS version:


Update your iPhone, iPad, or iPod touch - Apple Support


Then, make sure that your Siri Settings are configured correctly:


If Siri or "Hey Siri" isn't working - Apple Support


Let me know if that helps.


Have a great day.

Jan 2, 2020 4:00 PM in response to yannios

yannios,


Thanks for the additional information. At this point, I suggest reinstalling iOS to see if the issue persists.


While this shouldn’t remove any information from your device, it’s a good idea to create a backup first:


How to back up your iPhone, iPad, and iPod touch - Apple Support


To reinstall iOS, follow the steps in the article below under the section labeled “If you can't update or restore your iPhone, iPad, or iPod touch”:


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


Should the issue persist after reinstalling iOS, you’ll want to contact Apple Support:


Contact - How to Contact Us - Apple


Take care.

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Siri on ios 13 says "to allow Web Search Content you ll have to change settings on your device"

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