Can’t talk while connected to Bluetooth

Am not able to talk while connected to Bluetooth devices with the new updates

Posted on Dec 23, 2019 3:30 PM

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7 replies

Dec 26, 2019 6:17 AM in response to Aries1978

Hi Aries1978,


It sounds like you're having trouble with Bluetooth accessories, and I want to help.


Start by following the steps to unpair, restart, and pair your accessory and devices as seen here:

Pair a third-party Bluetooth accessory with your iPhone, iPad, or iPod touch - Apple Support

If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support


If this issue continues, let me know if this also happens when using a wired headset, like EarPods that came with your device.


Thanks for using the Apple Support Communities.

Dec 26, 2019 10:14 AM in response to Aries1978

Hi Aries1978,


Let's try restoring your iPhone to see if we can get this working as expected.


First, make sure you have a backup or create a backup:

How to create a backup

How to locate an existing backup


Next, restore your device using a computer as seen here:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Set up as a new device and test pairing with and using your Bluetooth accessories.


If it seems to work right, follow these steps to restore your backup:

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Good luck.


Thanks for using the Apple Support Communities.

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Can’t talk while connected to Bluetooth

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