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Can't active my iphone after 2 years automatically shut down then apple id was not recognised

How can i active my iphone while the boss of authorised dealer who sold iphone now under arrested?

iPhone 6, iOS 12

Posted on Dec 24, 2019 4:31 AM

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Question marked as Apple recommended

 if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         


Apple Support using Twitter


Or fill out and submit this form.

Posted on Dec 24, 2019 6:21 AM

1 reply
Question marked as Apple recommended

Dec 24, 2019 6:21 AM in response to ChristTrinh

 if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         


Apple Support using Twitter


Or fill out and submit this form.

Can't active my iphone after 2 years automatically shut down then apple id was not recognised

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